FAQ

Is there a sign up fee?
Never! We want to be accessible to all and do not believe that you have to be charged just to join our gym family!
Can I freeze or cancel my membership?
Of course! Just login to your punchpass account and select pause or cancel. If you have any trouble with that, please feel free to reach out and we will be happy to do it for you.
Do you offer student, military, or family discounts?
We sure do. Just reach out to us and we'll give you that discount code! All students and military receive a 15% break on their memberships.
I really want to try your classes but don't want to have to sign up for a membership. Can I just drop in?
Of course! We have a drop in pass that allows you to try any class out. This way, if we're not your cup of tea, you aren't tied into an unwanted membership or charged a ridiculous fee. Also, we do free class promos so be sure to watch our socials for those!
Can beginners join?
100%! Every class is designed for all fitness levels. Our coaches will help you modify movements as needed so you can build strength at your own pace.
What should I bring?
A water bottle, comfortable workout clothes, and a positive attitude. While we do have gloves available for kickboxing we do recommend that you purchase your own. Kettlebells can be hard on the wrists so anyone that easily bruises may want to bring sweat bands for their wrists. We’ve got the rest covered!
Do I need to sign up ahead of time?
We would prefer if you do. If you're new and unsure about joining, just shoot us a message so we know you're coming. Then we can sign you in just before class.
Are your classes good for beginners?
Definitely. Whether you’re brand new or experienced, our instructors meet you where you’re at.
Do you offer personal training?
Yes! We offer one-on-one training and small group coaching tailored to your goals.
How do I get started?
Send us a message or talk to a coach after class. We’ll help you find the best fit for your goals and schedule.
Do you offer classes for kids or teens?
While our current classes are for adults, we do allow teens in as long they demonstrate the same respect for classes as our adult clients do. Follow us on social for updates for kids, teen, and child specific events.
How do I become a member?
You can join right at the gym or reach out to us online. We’ll walk you through membership and class pass options.
How can I keep up with schedule changes and events?
Follow us on social media and check our website for updates, class times, and new program launches.
How can I contact The Strength Factory?
Message us on Facebook or Instagram, visit our Contact page, or email kelly.kellar8@gmail.com. We love connecting with our members!